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Flight Levels Systems Architecture | FLSA

How companies achieve real business agility

Scrum, Kanban, SAFe, MorE or LeSS … Teams are trained up and down so that companies finally act agile on the market. Most of the time, however, nothing happens. The teams work hard to live agility, but the fruits of this work do not even make it to the customer due to the maze of internal dependencies.

The problem is: Business agility is not team sport, but corporate sport. From the strategic to the operational level, agile interactions are necessary.

  • You want to understand how your company generates value and want to be able to map the value stream from customer requirement to delivery.
  • You want to identify how dependencies between teams and departments affect the workflow and how to manage them.
  • You want to achieve that the strategy is understood and implemented at the operational level.
  • You want to make sure that the agile transformation runs correctly from the beginning or gets back on track.
  • You want to learn from the creator of the model what the Flight Levels are and which systems (boards) you need at which level.

How this training helps you

  • We enable you to independently apply the Flight Levels Model to the context of your company and to take the necessary actions.
  • As the creators of the model, we’ll explain to you exactly what we’re thinking and how we’re helping companies in all industries around the world make massive improvements.
  • For the maximum effect, you develop the Flight Levels Flow for an exemplary company during training. In in-house trainings the Flight Levels Flow will be developed for your company.
  • You go home with knowledge that you can immediately apply in practice.

The contents in short form

  • The Difference Between Team Agility and Business Agility
  • What Flight Levels are and what the Flight Levels Flow is
  • Routes on which work moves through the company – Flight Items and Flight Routes
  • Agile interactions: Recognize, visualize and manage dependencies
  • Which work is managed at which level?
  • How agility is scaled in the company regardless of the concrete methods applied
  • Take-off: Taking off correctly into the change process
  • Bridging the gap between strategy and operation
  • Strategy methods such as OKR in the context of Flight Levels
  • Mapping of different time horizons: strategy/initiatives >> years, initiatives/epics >> quarters, stories/tasks >> weeks/days
  • What the connection of (agile) islands/silos causes in the organization

The Training

The Flight Levels Flow shows which systems (boards) are needed at which levels of an organization, how they are connected and how coordination can work well. This flow can be created for parts of a company or for the entire organization. Flight Items or Flight Routes show from which sources work originates, which destinations the work is heading to in a company and how it gets there. This makes responsibilities and dependencies clear – the best prerequisite for navigating the work more efficiently through the system. On the way to Flight Levels Flow, your organization will go through a change process. We will show you how to initiate this process (take-off) and with which tools you can push it forward.

For the maximum effect, we develop a possible Flight Levels Flow for an exemplary company during training. In the in-house version of the training, this is of course done for the organizations or departments of the participants. Our goal is that you go home with the knowledge of how to develop a Flight Levels Flow and apply this knowledge directly in practice.

How boards are designed, how a value stream can be visualized and how you integrate the individual Flight Levels Interactions systems is covered in the training “Flight Levels Interactions Design” (FLID).

System thinking instead of local optimization

We don’t need high performance teams, but systems that make better performance possible.

Sense instead of dogma

Find the best solution for your organization – not the best framework blueprint.

Outcome instead of output

More of anything doesn’t work anymore. It is important to deliver what achieves the best results for customers and business.

Agile interactions instead of agile islands

The right thing happens when the right team is working on the right thing at the right time.


FLSA or FLID – what is right for me?

FLSA: The focus is on the analysis of the value stream. On which level which tasks have priority and how does work flow through this system?

This training is right for you if you want to understand the Flight Levels for the first time, if your organization is at the beginning of an agile transformation or if your agile transformation is in a difficult position.

FLID: The focus is on the special features of the boards for the individual flight levels and how they are built. What are the prerequisites for a stable workflow, agile interactions and planning?

This training is right for you if your organization wants to become agile and you already know that you want to work with boards, if you have already started an attempt and/or want to improve the systems.

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