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Flight Levels Interactions Design | FLID

Create real business agility with agile interactions

There is a lot of talk in the company – and yet coordination is getting out of hand. Commitments are not kept. A lot is started, but little is finished. The work is stuck somewhere and it is impossible for customers to plan. Measurements? As you build up more capacity, everything slows down.

The problem is: If value streams are not visualized from end to end, bottlenecks and blockages remain undetected. As soon as you make dependencies visible, you can manage them and thus create better predictability.

  • You want to know what boards look like on the different flight levels (with a strong focus on levels 2 and 3), how you build them and how you connect them.
  • You want to lay the groundwork to be able to reliably say when work will be done and make credible commitments.
  • You want to discover where there are problems in the value stream and with which tools you can solve them effectively.
  • You want to see what dependencies there are between teams and departments and optimize the workflow.
  • You want to ensure that the strategy is understood and implemented at the operational level and that success is measured.

How this training helps you

  • We will show you how to identify the strongest levers for change at each flight level and make them visible on boards.
  • We give you the tools you need to create the necessary interactions between people and teams.
  • We establish measurements with you as feedback loops with which you can track and evaluate the achievement of your goals.
  • As inventors of the flight-level model, we have many years of experience in enabling customers to achieve real agile change with this model.

The contents in short form

  • Basics: The “Flight Levels” Thinking Model
  • Method-independent agile scaling
  • Building systems at Flight Level 2 – end-to-end coordination
  • Building Flight Level 3 systems – Strategy
  • Integration of Flight Levels Systems and existing systems for agile team work (Flight Level 1)
  • Pull systems vs. push systems
  • Establish and manage agile interactions
  • Setting the right focus
  • progress measurements

The Training

The thinking model of the Flight Levels reveals its power through visualization. At each flight level different tasks have to be fulfilled, therefore different aspects have to be considered when designing the boards. Above all, there are no copy templates for these boards, as no two companies are the same. And: These boards are constantly evolving.

In this training you collect ideas for first boards, design them or develop existing systems further. It is important to us that you understand the way of thinking and that you can judge for yourself where and how the flight levels fit into your context.

There may be several agile working methods in use in your organization and there are already some boards, but coordination is not working well yet – in FLID you can experiment with improvements and get professional advice. This will enable you to learn how to integrate these systems and improve their interaction. You will be likely to go home with an extensive improvement backlog for positive changes in your system.

  • Want to make better predictions and give your stakeholders commitments they can trust?
  • Would you like to be able to determine whether a change is moving your system in a better direction?
  • Would you like to see which operational activities contribute to which strategic goals?

The training gives you basic answers to these questions and helps you prepare to implement them in your company.

By the way: It’s best to bring your colleagues with you if there are already concrete Flight Levels plans in your organization! This creates a small change team that can already work with its own context during training and go home with a good foundation.

System thinking instead of local optimization

We don’t need high performance teams, but systems that make better performance possible.

Sense instead of dogma

Find the best solution for your organization – not the best framework blueprint.

Outcome instead of output

More of anything doesn’t work anymore. It is important to deliver what achieves the best results for customers and business.

Agile interactions instead of agile islands

The right thing happens when the right team is working on the right thing at the right time.


FLSA oder FLID – what is right for me?

FLSA: The focus is on the analysis of the value stream. On which level which tasks have priority and how does work flow through this system?

This training is right for you if you want to understand the Flight Levels for the first time, if your organization is at the beginning of an agile transformation or if your agile transformation is in a difficult position.

FLID: The focus is on the special features of the boards for the individual flight levels and how they are built. What are the prerequisites for a stable workflow, agile interactions and planning?

This training is right for you if your organization wants to become agile and you already know that you want to work with boards, if you have already started an attempt and/or want to improve the systems.

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