Flight Levels Coach
Training Program

Agile is chic, agile is in! Scrum, Kanban, SAFe, LeSS or MorE… In organizations different methods are being screwed in, employees are being trained up and down, so that the company finally acts agile on the market. For the customer, this usually improves – NOTHING. In this curriculum you learn everything you need to achieve real business agility.

What is this all about

  • Applying Flight Levels to consistently focus on customer value (from idea to impact)
  • Coordinating various management methods to improve your outcomes
  • Practicing a lot by working on real-life examples

  • Providing state-of-the-art techniques and tools for implementation for managers and coaches
  • Connecting Agile Islands – from Scrum to Design Thinking to SAFe – to enterprise-wide business agility

Practical applicability is most important to us!

The training program exclusively deals with challenges and solutions from companies that have implemented Flight Levels or are about to do so. You will learn how business agility can be developed, transfer these insights to your context and receive valuable feedback on your own approach.

Is this training right for me?

  • You are a middle or senior manager who wants to improve your company´s success
  • You already have experience as an agile coach and now want to be more effective at the corporate level.
  • You want to break through the boundaries of agile teams and achieve business agility for your entire organization.
  • Your company is in the middle of an agile transformation, different agile methods are already in use, but success is still to come.
  • You want to know how you can support managers and employees professionally
  • You are not a fan of framework religions, marketing posters and mash recipes but want a customized approach for your organization.

The content at a glance

Facilitating Flight Levels-Workshops

  • Principles of agile facilitation
  • Interactive Workshops as drivers of change
  • Fostering agile Interactions
  • Facilitating Flow Experiments

Coaching Managers

  • Middle and senior managers as coachees
  • Psychology of management coaching
  • Line managers as sponsors of change
  • Feedback to managers

Tricky situations

  • Classic traps
  • Current challenges from your Flight Levels practice
  • Methods of peer coaching
  • Solutions for your daily business

Designing Flight Levels-Workshops

  • Introductory workshop
  • Expert Draft of a Flight Levels 2 system
  • Flight Levels 2 workshop
  • Expert Draft of a Flight Levels 3 system
  • Flight Levels 3 Design-Workshop
  • Expert Draft of an architecture
  • Architecture workshop
  • Improvement workshop

Coaching Change Teams

  • Role of the change team
  • Composure and development of change teams
  • Helping change teams effectively

Flight Levels
Flow Design

  • Building flight levels systems
  • Instructing flight levels system design workshops
  • Improving systems
  • Running improvement workshops

Flight Levels
Change Leadership

  • Flow of flight levels coachings
  • Coaching techniques
  • Attitude in Flight Levels Coaching
  • Large group facilitation
  • Designing agile change processes
  • From contact to contract
  • Use collegial advice and collegial feedback

Flight Levels
Systems Architecture

  • Creating flight levels system architectures
  • Running flight levels flow architecture workshop
  • Roll-out of system architectures (take-off)
  • Operating enterprise retrospectives and standups
  • Run improvement workshops

Target group and general requirements

  • The training is aimed at middle and senior managers and experienced agile coaches.
  • The content of the Flight Levels Coaching program is based on the basic workshops Flight Levels Flow Design (FLFD), Flight Levels Change Leadership (FLCL) and Flight Levels Systems Architecture (FLSA)
  • We require a sound knowledge of agile approaches and practical experience with modern management systems (such as Scrum, Design Thinking, Kanban, Self-organisation, SAFe or LeSS) in mid-sized and large companies.
  • You have the willingness to bring in your personal experiences and to continuously implement what you have learned.

The Flight Levels Coaching Program


The training program can only be booked entirely, no single dates, no changes.

ATTENTION: The FLCO Online class is only being offered in english language.

Price Online

  • 1. Participant: 8.990 EUR
  • 2. Participants: 7.990 EUR per person
  • 3. Participants: 6.990 EUR per person
    all prices excl. VAT
Dates Online

Topic 1: Flow

Topic 2: Management

Topic 3: Architecture

Topic 4: Momentum

The run #8 from May to November 2021 is currently underway. An active and international group of 18 aspiring Flight Level Coaches are on the journey exploring Flight Levels Coaching in all its ups and downs with Klaus Leopold, Siegfried Kaltenecker, Jose Casal and JP Bayley. They will work together on examples from the real context of the participants.

Sounds exciting?
The next online round will start at the end of 2021. If you are interested in this round, write us a few lines why you want to be part of it…


The training program consists of four workshops of three days each. For successful completion, all four dates must be attended.

The workshops take place with some time between the 3 day sessions. so that what you have learned can be applied in practice and results and expiences can be taken as input to the next module.

The training program can only be booked entirely, no single dates, no changes.

ATTENTION: The FLCO Face2Face class is only being offered in german language.

Price Face2Face

  • 1. Participant 9.990 EUR
  • 2. Participants: 8.990 EUR per person
  • 3. Participants: 7.990 EUR per person
    all prices excl. VAT
Dates Face2Face
  • Topic 1: Sep 15-17, 2021, Vienna, AT
  • Topic 2: Oct 19-21, 2021, Düsseldorf, DE
  • Topic 3: Dec 14-16, 2021, Cologne, DE
  • Topic 4: Jan 25-27, 2022, Vienna, AT

Unfortunately, we don’t know if Corona will interfere again. What will happen if the vaccinations for all of us are further delayed? To be on the safe side, we ask you to reserve these two alternative dates in your calendar. If we have to make an alternative, at least it will be easier…

  • 1. Alternative date: Mar 1-3, 2022 
  • 2. Alternative date: Apr 5-7, 2022

If you are interested in this course, write us a few lines why you want to be part of it…

Flight Levels Coaching requirements

Think of the enumeration as a self-assessment that shows you whether you meet the requirements for the training program. The three areas correspond to the FLFD, FLCL, and FLSA training. If your self-assessment results in more „well, no“ than „but, clearly yes“, please visit the other workshops first. We build on this previous knowledge, these contents are refreshed and classified but not fundamentally taught. Flight Levels Coach is not a combitraining nor a shortcut.

Flight Levels Flow Design

  • I have a deep understanding of flow-based work.
  • I understand the difference between FL 2 and FL 3 boards.
  • I understand the complexity of FL3 boards and can build FL3 boards.
  • I know what is essential for FL2 visualization.
  • I can build effective Flight Level 2 boards.
  • I can use the 4 Flight Levels activities in board building.
  • I can guide an organization to create focus.
  • I can establish measurements and counter measurements that serve as a feedback loop.
  • I can define the relevant agile interactions for a working system.

Flight Levels Change Leadership

  • I am capable of facilitating the first conversation to clarify the building blocks on the work level, relationship level and business level and define at least one next step.
  • I am capable of facilitating longer conversations to learn more about the current situation, business context, improvement areas, systems as well as people and to agree on how to proceed.
  • I am capable of applying professional coaching techniques such as questioning, active listening, observing, getting or receiving feedback or visualising.
  • I am capable of balancing expertise („technical know-how“), group dynamics (“social know-how“) und self-awareness („emotional intelligence“).
  • I am capable of shifting between different roles such as individual sparring partner, team coach, workshop facilitator, flight levels trainer or consultant.
  • I am capable of co-creating an agile approach to change.
  • I am capable of effectively collaborate with people from different areas, functions and hierarchy levels.
  • I am capable of facilitating agile interactions both in standardized meetings (such as standups or retrospectives) and tailored workshops.
  • I am capable of communicating with managers on an eye-to-eye level.
  • I am capable of facilitating large group events to inform and engage many people at once.
  • I am capable of applying my own capabilities to foster continuous improvement of systems as well as people.

Flight Levels Systems Architecture

  • I understand why team agility rarely leads to more business agility.
  • I know what FL1, FL2, and FL3 systems are all about.
  • I know the 4 Flight Levels activities.
  • I understand how Flight Levels can be used to move from a multi-year strategy to operational work units.
  • I can create Flight Levels architectures for an organization.
  • I can determine flight items and flight routes of an organization.
  • I can interpret flight routes and conclude the involvement of employees.
  • I know the essential agile interactions to promote company-wide business agility.
  • I understand the basics of an agile change process.